Last Updated: 1 July 2026 | Version: 3.2
Your privacy is our top priority at joyabaji. This policy has been put in place so you can clearly understand what information we collect, why we collect it, and how it is used and kept secure.
By registering on joyabaji, using the platform, or contacting us, you are considered to have agreed to the terms of this Privacy Policy. Please read it carefully. We have done our best to write everything in plain, easy-to-understand language.
Joyabaji is a licensed online gaming platform that adheres to international data protection standards. Our servers are encrypted, our payment system is PCI DSS compliant, and our data team conducts regular security audits.
Please Note: This policy applies to both the joyabaji.ws website and mobile application. Any updates will be reflected on this page, and registered users will be notified by email.
All your data is protected with 256-bit SSL encryption — completely inaccessible to third parties.
All financial transactions are processed in compliance with the international PCI DSS standard.
Joyabaji never sells your personal information to advertisers.
You may request to view, correct, or delete your data at any time.
Security audits are conducted every three months by an independent team of third-party experts.
Instead of complex legal language, all policies are explained in plain terms so you can easily understand them.
When you open an account with joyabaji, we collect some basic information, including your full name, date of birth, email address, mobile number, and residential address. This information is required for identity verification and account management.
Joyabaji conducts KYC verification to comply with international regulatory standards and anti-money laundering laws. This may require a copy of your National ID, passport, or driving licence.
For deposits and withdrawals, we collect payment method details. However, full bank account or card numbers are never stored on our servers — they are transmitted directly to the payment gateway in encrypted form.
Information such as the games you played, how long you were active, the device or browser you used, and your IP address is collected automatically. This is used to maintain platform security and improve the quality of our services.
| Data Type | Example | Purpose of Collection | Required? |
|---|---|---|---|
| Identity Information | Name, date of birth, address | Account Registration & Verification | Yes |
| Contact Information | Email, Mobile Number | Security & Service Notifications | Yes |
| KYC Documents | NID, Passport Copy | Legal Compliance & Fraud Prevention | Yes |
| Payment Information | BKash/Nagad Number | Transaction Processing | Yes |
| Device Information | IP, Browser, OS | Security & Fraud Prevention | Automatic |
| Usage Patterns | Game History, Session Duration | Service Improvement | Automatic |
Joyabaji uses your data only for specific, defined purposes. Your information is never processed for unnecessary or unrelated reasons.
Important: joyabaji never sells your information to third-party advertising companies. Your trust means everything to us.
Joyabaji may share your data with third parties in limited circumstances and for specific purposes only. This is always done in a controlled manner with your protection in mind.
Outside of the situations listed above, we never share your information with any third party.
Joyabaji uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help make your experience smoother and more personalised.
You can delete non-essential cookies or stop accepting new ones at any time through your browser settings. Please note that doing so may affect the functionality of certain features.
Joyabaji maintains multiple layers of security to keep your information safe.
Important Note: Never share your account password with anyone. joyabaji staff will never ask for your password over the phone or via messages.
Joyabaji believes you should have full control over your personal information. To that end, we guarantee the following rights:
You can find out what information we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data unless we are required to retain it by law.
You can download your data at any time.
You can object to marketing messages or specific types of data processing.
You can request that data processing be paused temporarily in certain circumstances.
To Exercise These Rights privacy@joyabaji.wsEmail us at and we will respond within 30 business days.
Joyabaji uses trusted third-party services to operate the platform. Each of these providers has its own privacy policy and is bound by a data protection agreement with us.
Any actions you take on third-party sites are governed by their own privacy policies. joyabaji is not responsible for those sites.
Joyabaji updates this Privacy Policy from time to time. If any significant changes are made, registered users will be notified via email or through a notification on the platform.
A new option to manage marketing cookies has been added.
KYC process and document retention periods have been clarified.
Full policy rewritten in plain language, with a user rights section added.
A detailed list of third-party data sharing has been added.
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint, please contact our Data Protection Officer.
For any complaints, please reach out to us directly first. We're committed to resolving all issues quickly and to your satisfaction.
Your information is completely secure at joyabaji. Register today and play with peace of mind.